Waltham Forest Council awards NSL Community Safety CCTV Monitoring Contract

Waltham Forest Council has appointed NSL to provide Community Safety CCTV surveillance across the borough, following on from an initial successful two year contract providing this service.

The service will be deployed from the Council’s in-borough CCTV Control Room to provide vigilance across our communities and help achieve the Council’s priority of ‘Making our community a safer place’. The team will include nine operators, and NSL shall share account manager resource.

Waltham Forest: Councillor Clyde Loakes, Waltham Forest Cabinet Member for Environment, said: “Providing a safe community for our residents is paramount for us. Having quality CCTV operation across the borough allows us to offer our residents that extra reassurance. The quality service provided by NSL complimented our priority and was the perfect fit.”

Mark Hoskin, Director for Local Government at NSL said: “We are delighted to have been re-appointed by Waltham Forest to provide this vital community resource. We’ve had many successes where the CCTV service has proven its worth in many ways.”


For further information, please contact Afrika Morris, NSL Media Officer, on 0208 991 8897 or 07920278164

Notes to Editors:

NSL delivers services in regulated public environments, where we provide the expertise to develop, resource, and manage complex outsourced services to achieve our clients’


• NSL employs more than 4,600 people and has over 100 offices throughout the UK. NSL provides tailored solutions for the following sectors:

o Local Government – CCTV Monitoring control centres, and off-street enforcement services; NSL is the UK’s biggest employer of Civil Enforcement Officers (CEOs), Parking Attendants, and Traffic Attendants. NSL manages over 500 car-parks and delivers effective traffic management enforcement services for most of the UK’s major cities, including Manchester, Birmingham, Edinburgh, Belfast, and London – where NSL works in partnership with 18 Boroughs. CCTV Monitoring control centres.
o Health – non-emergency and specialist patient transport services. Car park management. Transport logistics and planning.
o Airports – Passenger transport and related services.
o Central Government – identity validation solutions, and back office business processing operations, including Shared Service Centres in Croydon, Coventry and Oldham for Transport for London (TfL), Local Government and the NHS.
o Consultancy – NSL provides a wide range of consultancy services, including parking design, traffic modelling, urban design and road safety engineering.
• NSL is an Investor in People Champion, and was awarded an Investor in People GOLD Award, joining the top 2% of UK organisations to have achieved the prestigious standard, which is given only to organisations who can demonstrate excellence in developing and supporting their staff.