NSL Strengthens Governance Team

NSL, the public-sector services specialist, which provides non-emergency patient transport to the NHS, has made a string of appointments to strengthen its Health Sector Governance Team.

Chris Howdon has been appointed as Clinical Governance Manager (CGM) for Kent and brings with him extensive experience from senior management positions with the London Ambulance Service and independent providers. Chris joins Gary Parkinson, CGM for the Midlands, and Mark Bradford, CGM for the South West of England (Cornwall, Somerset, and North, East, and West Devon).

Key responsibilities include providing clinical and governance support and guidance for each local contract that NSL operate, within each of the CGM’s designated region. They will also undertake regular internal governance audits, and support and facilitate systems of continual improvement. 

In addition, the Governance Team has welcomed Becky Moon, Operations Manager on NSL’s East Midlands Care Services contract, who has been seconded for six months to take on the role of Quality Assurance Manager (QAM). Becky will lead a team set up to provide centralised support functions, including recruitment and personnel file management, to its entire Health Sector.

Mark Raisbeck, Health Sector Director, said: “We are absolutely committed to our patients. Our number one priority is providing the highest level of care and safety for the patients we transfer. This is delivered each day by highly trained, caring, and responsive ambulance care assistants (ACAs). The task of our Governance Team is to ensure our crews are fully supported in achieving this aim. Chris’s appointment strengthens this team.”


Notes to Editors:


For further information, please contact Luke Allen, Director of Communications, 07468 701361, or Luke.Allen@nsl.co.uk


Notes to Editors:


NSL is a leading UK company specialising in the delivery and management of frontline services in complex public sector and regulated environments. Our core services include business process management; enforcement; passenger and social transport; street management and technical design services. We currently have over 70 contracts with local, regional and central government, as well as with the airport and the private sector, and have delivered contracts for high-profile government agencies, such as The Royal Parks, DVLA, Transport for London and Transport Northern Ireland.