NSL Care Services has been appointed to deliver patient transport services (PTS) in Somerset, Devon, and Cornwall. The contracts are set to go-live on 1st October 2013 and will see NSL Care Services expanding from its stronghold in the Midlands. NSL Care Services has also recently been appointed to deliver PTS in Kent & Medway.
NSL Care Services’ ongoing growth has also necessitated a move to larger offices, not far from its former base in Shrewsbury. The new office will house an expanded patient contact centre that will take bookings from across the West Midlands and the South East, providing an efficient, patient-focused service. Alastair Cooper, Care Services MD, said: “We are delighted to have been selected to deliver patient transport in partnership with the NHS in Somerset, Devon and Cornwall. Our experience to date demonstrates our strong patient focus, careful logistical planning, and our reliability. We’re looking forward to bringing all this, and more, to the South West Peninsula.”
The CQC has inspected five of NSL Care Services’ sites so far this year. Not one call to action was made, meeting all nationally set criteria. As an Investor in People GOLD, the organisation places great emphasis on its staff learning and development programmes. Around fifty of its staff are guided and mentored through BTECs each year. NSL Care Services has also recently awarded two year-long apprenticeships, with more set to follow. Ends
For further information, please contact Luke Allen, Director of Communications, 07468 701361, or Luke.Allen@nsl.co.uk
Notes to Editors:
NSL is a leading UK company specialising in the delivery and management of frontline services in complex public sector and regulated environments. Our core services include business process management; enforcement; passenger and social transport; street management and technical design services. We currently have over 70 contracts with local, regional and central government, as well as with the airport and the private sector, and have delivered contracts for high-profile government agencies, such as The Royal Parks, DVLA, Transport for London and Transport Northern Ireland.