NSL appoints Craig Scott to lead thriving identity checking service

NSL, one of the UK’s leading outsource service providers, has appointed Craig Scott to head up the company’s growing identity checking business. Craig’s role will be to grow the business and build on recent significant contract wins in the retail and garment industries, as well as support the expansion into the Right to Rent market.

NSL Checking, part of the NSL Group, offers a fully managed Right to Work, Right to Rent and background screening service including identity document verification/validation plus background, criminal and digital footprint record checks.

Nigel Coltman, NSL’s Executive Director for Central Government, said: “We are delighted to have appointed Craig and look forward to working with him to strengthen the service and develop partnerships with some of the foremost brands in retail, renting and other people related industries. Craig will help NSL drive sustainable growth across the business.’

Craig commented, ‘I’m delighted to have accepted this role and have already seen how NSL deliver impressive, high value services, building on their successful track record in local and central government and the private sector. I have been impressed with the expertise within the vetting team. In addition to assessing a document’s authenticity they also understand and navigate the complex and ever shifting immigration law to give clients the certainty that a candidate or tenant has the right to work/right to rent, so far saving our customers from potential situations where civil penalties amounting to £1.5m could have been levied” I look forward to working with the team to grow the service, especially in the rental market where new legislation comes into force on 1st February 2016 and to continue to add considerable value to our existing customer base.’

Craig joins NSL from TNT Express, where he was Head of Business Solutions, the division that provides high quality cost effective physical and digital records management and BPO services as part of TNT UK’s product portfolio. Here he was responsible for sales, account management and operations functions comprising 700 people across 40 sites. Prior to that, Craig was Head of Sales at TNT Business Solutions, where he was accountable for achieving and exceeding new business sales targets, successfully generating new business revenue growth of 47% year on year. Craig brings with him vast experience in growing profit for organisations through a customer centric approach underpinned by consistent high quality service delivery at an affordable cost.

NSL Checking has worked with a major retailer since 2013, providing a vital service which means the retailer can remove the need for administrative recruitment processes at stores and operational sites, providing significant time and financial savings, as well as the reassurance of having robust identity checking processes in place to underpin right to work checks . NSL anticipates undertaking over 500,000 identity document checks in 2016 with the capacity to significantly expand in the future to meet the expected demand from the marketplace as a result of changes in legislation.

NSL Checking is a part of the NSL Group, which manages complex outsourced services to the UK central and local government.


For further information, please contact Luke Allen, Director of Communications, 07468 701361, or Luke.Allen@nsl.co.uk

Notes to Editors:

NSL is a leading UK company specialising in the delivery and management of frontline services in complex public sector and regulated environments. Our core services include business process management; enforcement; passenger and social transport; street management and technical design services. We currently have over 70 contracts with local, regional and central government, as well as with the airport and the private sector, and have delivered contracts for high-profile government agencies, such as The Royal Parks, DVLA, Transport for London and Transport Northern Ireland.