Nsl Employees Of The Year Mugging Hero And Olympic Route Star

NSL is delighted to announce that Sandra Cove and Yasar Mohamad have been selected as its Employees of the Year. They shall each receive £1,000, which will be presented by NSL Chief Executive, Mark Underwood.

Civil enforcement officer Sandra, who works on behalf of Westminster City Council, was part of the successful Olympic Route Network (ORN) team, which controlled parking restrictions so effectively on the route. Often working additional hours to cover staff at short notice, Sandra was commended for her performance by both colleagues and management. Whilst working one evening on the ORN route, she found a child who was lost and alone, comforted her and kept her calm before finding the child’s very concerned Mother to reunite them.

Sandra takes her role seriously and makes sure she understands every aspect of it, so much so, that she is often consulted on best practice methods in on-street situations.

Civil Enforcement Officer Yasar Mohammed, who works on behalf of Islington Council, was praised recently for intervening in a mugging he witnessed while patrolling Church Path in Islington, London. Returning to base for lunch a young male riding a BMX snatched a mobile phone from an unsuspecting passer-by. The thief then cycled towards Yasar as he made his escape. Yasar instinctively stepped in front of the bike and challenged the rider, demanding he give the mobile back to its rightful owner. Startled by Yasar’s challenge, the bike rider dismounted and threw the BMX at him in a bid to escape, injuring him in the process. Yasar then waited with the distressed mugging victim until the police arrived. It was only after the incident that Yasar realised the extent of his injury, a deep gash to his leg, that his manager instructed him to go straight to hospital for treatment. Islington Council has also acknowledged Yasar’s courage and he is to be awarded a Mayor’s Civic Award at a ceremony in March.

Mark Underwood, Chief Executive, said: “Sandra and Yasar are both sterling examples of going the extra mile and of providing frequent help and reassurance to both the public and their colleagues. NSL is a people business, and we are keenly aware that we are only ever as good as our people; Sandra and Yasar remind us that we are fortunate to have the very best.”

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For further information, please contact Dr Belinda Webb, NSL Head of Communications, on 020 7430 6921 or 07775 851 853.

Notes to Editors:
• NSL employs more than 4,600 people and has over 100 offices throughout the UK. NSL provides tailored solutions for the following markets:
o Enforcement – on and off-street enforcement services; NSL is the UK’s biggest employer of Civil Enforcement Officers (CEOs), Parking Attendants, and Traffic Attendants. NSL manages over 500 car-parks and delivers effective traffic management enforcement services for most of the UK’s major cities, including Manchester, Birmingham, Edinburgh, Belfast, and London – where NSL works in partnership with 18 Boroughs.
o Patient and Passenger Transport –non-emergency and specialist NHS patient transport services. Passenger transport services across Heathrow and Gatwick airports.
o Business Processing – identity validation solutions, and back office operations, including Shared Service Centres in Croydon, Coventry and Oldham for Transport for London (TfL), Local Government and the NHS.
o Consultancy – NSL provides a wide range of consultancy services, including parking design, traffic modelling, urban design and road safety engineering.
• NSL is an Investor in People Champion, and was awarded an Investor in People GOLD Award, joining the top 2% of UK organisations to have achieved the prestigious standard, which is given only to organisations who can demonstrate excellence in developing and supporting their staff.