Marston Holdings acquires NSL

Marston Holdings (Marston) is pleased to announce that it has acquired NSL.

NSL provides a range of outsourced services to local government, central government and business, including:

  • issuing and processing of road traffic Penalty Charge Notices on behalf of local authorities;
  • UK-wide vehicle excise duty enforcement on behalf of the Driver and Vehicle Licensing Agency;
  • administration of taxi and private hire vehicle licensing on behalf of Transport for London; and
  • ‘right to work’ document checking for government bodies and corporate entities.

The enlarged Group has over 6,000 staff and self-employed contractors, including nearly 4,000 field agents operating across a range of disciplines. Both Marston and NSL have Investors in People Gold Standard accreditation.

Marston Chief Executive, Gareth Hughes, states that: “A number of clients have expressed a desire for more mid-sized alternatives to the very large outsourcers, and the combination of Marston and NSL helps to address this market need. The two businesses operate in different but complementary markets. They share similar client bases and both have expertise in operating nationwide field forces. The combined business will generate service delivery improvements for clients.”

NSL Chief Executive, Adam Palser, states that: “The NSL team is delighted to join the Marston Holdings group of companies. The two businesses share a similar ethos and vision for the future and our combined expertise, capability and resources will bring long term value for all our clients.”

NSL will continue to operate as a separate business, with investment and support from Marston Holdings, and its management team remains with the Group.

The remit of Marston’s independent Advisory Group now includes NSL, as does the scope of the 2017 Marston ethical audit.


For further information, please contact: Luke Allen, Director of Communications, 07468 701361, or

Notes to Editors:

NSL is a trusted outsourcer to government and businesses across the UK, helping clients innovate and improve services to deliver better outcomes. We provide frontline, back office and customer support services to design and manage places used by the public and provide national enforcement expertise at our borders and infrastructure. With over 4,000 colleagues in 250 locations across the UK we serve over 150 clients and 20 million citizens. As one team, built on trust and respect, we are driven and inspired to serve the communities where we live and work. We take ownership, work in partnership and encourage each other to relentlessly improve and achieve. We are making the UK a safer and fairer place to live and do business and are proud of what we do.