Latest Thought Leadership: Grabbing the opportunities of change

Glen Manley, Associate Director Local Government for NSL, says forward-thinking authorities are harnessing insight and innovation and looking at service redesign and demand management as well as early intervention and preventative measures. Working with like-minded partners, it’s this pursuit of new forms of service delivery that’s driving one of the most significant changes within local government – the development and adoption of new forms of commissioning that are far removed from traditional procurement practices.

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