Duncan Tolson joins NSL as Head of Service for Airports


NSL, one of the country’s leading outsource service providers, has confirmed the appointment of Duncan Tolson as Head of Service for Airports, covering the company’s contracts at Heathrow and Gatwick airports.

Having held a number of senior commercial roles with the British Airports Authority (BAA), Duncan joins NSL with extensive experience of the aviation industry and the delivery of first class customer experience at the UK’s major airports, including Heathrow, Gatwick and Stansted.

Nigel Coltman, NSL’s Executive Director, said “We’re delighted to welcome Duncan to our team. His knowledge and experience will be invaluable as we look to build new client relationships and drive sustainable growth for all of our service areas right across the airports business.”

Duncan Tolson says he is relishing the opportunity to play an active role in NSL’s continued growth and service improvement. “It’s a great opportunity for me to apply my experience in commercial management and business development across the airport sector to really add value to the wide range of services provided by NSL. I’m really looking forward to the challenge and I’m delighted to be joining such a forward-thinking company.”

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For further information, please contact Luke Allen, Director of Communications, 07468 701361, or Luke.Allen@nsl.co.uk

Notes to Editors:

NSL is a leading UK company specialising in the delivery and management of frontline services in complex public sector and regulated environments. Our core services include business process management; enforcement; passenger and social transport; street management and technical design services. We currently have over 70 contracts with local, regional and central government, as well as with the airport and the private sector, and have delivered contracts for high-profile government agencies, such as The Royal Parks, DVLA, Transport for London and Transport Northern Ireland.