A professional and pragmatic approach to debt recovery.
To make a payment call 0845 680 0581* or click here.
The Government has introduced new legislation that will standardise the management of debts and fees that bailiffs must charge. The Taking Control of Goods Regulations were laid before parliament on the 9 January 2014 and came into force on 6 April. The new fees set by the Ministry of Justice are:
Our debt recovery experts are well trained professionals who take a pragmatic approach to collection that gives us excellent collection rates with fewer complaints, even positive feedback from debtors.
Our team of enforcement agents work on behalf of central and local government clients and are supported by a dedicated back office team and a larger shared service centre. Using technologies such as ANPR, online customer/client portals and bespoke iPad apps the team carry out over 200 enforcement actions daily.
Data security and quality is paramount and the service is individually accredited and audited regularly and mystery shopped by our Professional Standards Unit. All staff carry secure footage video badges and real-time tracking for quality monitoring and reviews. In addition to processing warrants and liability orders for councils, Transport for London and The Royal Parks we also assist local police forces and their local authorities with joint operations to take dangerous vehicles off the road. The same expertise and professionalism can be applied to other forms of debt collection such as non-domestric rates.
If you would like to make a payment please click here to go to our secure payment site or call 0845 680 0581*.
* Call charges will depend on your tariff. From BT landlines (Anytime tariff) calls to 0845 numbers are free from midnight Friday to midnight Sunday, for up to an hour. Calls over one hour or made outside these hours cost 2.1p per minute during the day and 0.51p per minute in the evening. Calls made from other networks or mobile phones may vary.