A former winner of The Young Parking Professional of the Year Award has been appointed as Client Account Manager at NSL. Beth Rutherford has joined the trusted outsourcing specialist following earlier roles as a Parking Officer and Parking Quality Assurance Officer at the London Borough of Ealing.
Beth will be mainly based at NSL’s offices in Camden and will now take responsibility for managing the London Councils contract as well as assisting with NSL’s Camden contract. She joins the company having been presented with The Young Professional of the Year trophy in the 2015 British Parking Awards for her inspirational contribution to customer service. Her initiatives to deliver savings and improve back office processing efficiencies – including the introduction of new online tools for customers – also led to her being awarded the Ealing Council Employee award in 2011.
“Beth is certainly a rising star and an excellent role model in the industry,” says NSL’s Local Government Account Director, Barry Francis. “She joined Ealing’s Parking Services operation initially as an apprentice and her career progress and work ethic has attracted plaudits from right across the industry. Having spent seven years developing her skills in local government, we’re delighted she has chosen to further her career with us here at NSL.”
For further information, please contact Luke Allen, Director of Communications, 07468 701361, or Luke.Allen@nsl.co.uk
Notes to Editors:
NSL is a trusted outsourcer to government and businesses across the UK, helping clients innovate and improve services to deliver better outcomes. We provide frontline, back office and customer support services to design and manage places used by the public and provide national enforcement expertise at our borders and infrastructure. With over 4,000 colleagues in 250 locations across the UK we serve over 150 clients and 20 million citizens. As one team, built on trust and respect, we are driven and inspired to serve the communities where we live and work. We take ownership, work in partnership and encourage each other to relentlessly improve and achieve. We are making the UK a safer and fairer place to live and do business and are proud of what we do.